Privacy Policy

1. DATA CONTROLLER

In compliance with Regulation (EU) 2016/679 of the European Parliament (GDPR) and Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights (LOPDGDD), we inform you that the data controller is:

  • Company name: Cercle Events & Experiences S.L.
  • Tax ID: B25985250
  • Address: Avinguda President Lluís Companys, 18, 3rd floor, door 3. 43201, Reus, Tarragona, Spain
  • Email: cercle@cercleevents.co
  • Phone: +34 620 14 08 96
  • Website: https://cercleevents.com

2. DATA WE COLLECT

Through our website, we may collect the following personal data:

  • Contact form: name, email address, phone number, and the message you send us.
  • Browsing data: IP addresses, browser type, pages visited, and time spent, collected anonymously or in aggregate through cookies (see our Cookie Policy).
  • Direct email: when you contact us via email, we process the data contained in your message.

We do not collect specially protected data (health, ethnic origin, beliefs, etc.) or data from children under 14. If you are a minor, please do not send us your data without your guardians’ consent.

3. PURPOSE AND LEGAL BASIS FOR PROCESSING

Responding to your inquiries and requests (contact form): legal basis, performance of pre-contractual measures or legitimate interest (Art. 6.1.b and 6.1.f GDPR).
Customer and quotation management: legal basis, performance of a contract (Art. 6.1.b GDPR).

Sending commercial communications about our services, if you have given explicit consent: legal basis — consent (Art. 6.1.a GDPR). You may withdraw it at any time.
Compliance with legal obligations (invoicing, accounting): legal basis — legal obligation (Art. 6.1.c GDPR).

Website improvement through anonymous browsing statistics: legal basis — legitimate interest (Art. 6.1.f GDPR).

4. DATA RETENTION

Your data will be retained for as long as strictly necessary for the purpose for which it was collected and, in any case, for the legally required periods:

Inquiries and communications without contractual relationship: up to 2 years from the last communication.
Customer and billing data: minimum 5 years due to tax and commercial obligations.
Marketing data: until you withdraw your consent.

5. DISCLOSURE TO THIRD PARTIES

Your data will not be shared with third parties unless:

  • It is necessary for providing the contracted service (e.g., suppliers or collaborators involved in organizing your event), with whom we have appropriate confidentiality agreements.
    There is a legal obligation (public authorities, tax or judicial bodies).
  • Some third-party services we use (such as web analytics or form tools) may process data on their servers. In all cases, we select providers that offer adequate data protection guarantees and comply with GDPR.

6. INTERNATIONAL TRANSFERS

As a general rule, we do not carry out international data transfers outside the European Economic Area. If any of our technology providers involves such transfers, we ensure they are carried out with appropriate safeguards under GDPR (adequacy decisions, standard contractual clauses, etc.).

7. YOUR RIGHTS

You have the right to:

  • Access: know what data we process about you.
    Rectification: correct inaccurate or incomplete data.
    Erasure (“right to be forgotten”): request deletion of your data when no longer necessary.
  • Restriction of processing: request limitation under certain circumstances.
  • Data portability: receive your data in a structured, machine-readable format.
  • Objection: object to processing based on legitimate interest or for direct marketing.
  • Withdraw consent: at any time, without retroactive effect.

To exercise your rights, send an email to cercle@cercleevents.com
specifying your request and attaching a copy of your ID. We will respond within a maximum of one month.

If you believe your data has been processed unlawfully, you may file a complaint with the Spanish Data Protection Authority (AEPD): www.aepd.es .

8. SECURITY

We apply appropriate technical and organizational measures to ensure the security of your data and prevent loss, alteration, unauthorized access, or unlawful processing, in accordance with the state of the art, implementation costs, and the nature of the data processed.

9. CHANGES TO THIS POLICY

We reserve the right to modify this policy to adapt it to legal developments or changes in our activity. In case of significant changes, we will inform you visibly on the website. The current version will always be available at cercleevents.com/politica-de-privacitat.